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Refund Policy

Effective Date: May 3, 2026
Last Updated: May 3, 2026
 

1. Overview

At EdTech Training, we are committed to providing high-quality training courses and services. Because our offerings are digital and provide immediate access to content and platform features, refunds are limited and evaluated on a case-by-case basis.

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This Refund Policy outlines the conditions under which refunds may be granted and how to request one.

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2. Course Access and Refund Eligibility

Digital Courses
All courses are delivered digitally through the EdTech Training platform. Once access has been granted, refunds are generally not provided.

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Eligible Refund Scenarios
A refund may be considered under the following circumstances:

  • You are unable to access the platform due to a verified technical issue on our end

  • The course content is materially different from what was described at the time of purchase

  • A duplicate purchase was made in error

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3. Refund Request Process

To request a refund, you must contact us within 14 days of purchase.

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Please submit your request by emailing:
support@edtech-training.com

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Include the following information:

  • Full name

  • Email address used for purchase

  • Order or transaction ID

  • Description of the issue

  • Any relevant screenshots or supporting information

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We will review your request and respond within 5–7 business days.

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4. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • You have accessed a significant portion of the course content

  • You have completed course requirements or received a certificate

  • The request is made more than 14 days after purchase

  • The issue is due to user error (e.g., incorrect email entered at purchase)

  • You have violated our Terms of Use or engaged in misuse of the platform

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5. Refund Processing

If approved:

  • Refunds will be issued to the original payment method via our payment processor (such as Stripe)

  • Processing times may vary, but typically take 5–10 business days depending on your financial institution

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6. Changes to This Policy

We may update this Refund Policy from time to time. Updates will be posted with a revised “Last Updated” date.

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7. Contact Information

If you have any questions or would like to request a refund:

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EdTech Training
Website: https://edtech-training.com
Email: support@edtech-training.com

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